Has Your Stolen Vehicle Been Recovered?

Has Your STOLEN Vehicle Been RECOVERED?

What must you do NOW?

Should you have been notified by the Police (either telephonically or in writing) that your stolen or hijacked vehicle has been recovered we pretty sure you may not know what to do and are dreading the mere thought of the administrative red tape that lies ahead. If you want to avoid the most common pitfalls then read on….

Let’s deal with the best case scenario first and assume you are the owner of the vehicle or the title holder. That means the vehicle is registered in your name and has been paid up in full (which makes you the owner) or is still under hire purchase in your name (in which case you are the title holder).

1. Gather telephonic information and ask the following questions:

  • What is my original Case Number?
  • Who is my original Investigating Officer?
  • What is my Claim number if insured?
  • What is the Pound name of my vehicle?
  • What is the Pound File number?
  • What are the contact details of the Official with the pound file?
  • Was my vehicle found abandoned OR is it in possession of suspect(s)?
  • What damage is there to my vehicle? Is it driveable?
  • Are there any investigations outstanding?

2. Disseminate the Information

  • Contact & Convey all information to:

Original Investigating Officer
Insurance Company where applicable
Tracking Company where applicable

  • Make arrangements to send the information in writing to all parties
  • Make arrangements for a tow- in service where applicable
  • Make an appointment with the Investigating Officer to meet at the pound
  • Ensure the Official with the Pound File is present

3. Make a Personal Checklist

  • Proof of identity – Your Green ID Book or new ID Card
  • Proof of ownership – Original Registration Document of the vehicle
  • Write down some unique marks that you will be able to point out on your vehicle when requested
  • Take the spare key of your vehicle with you if possible

4. Pound Meeting

  • Arrange date and time with the Investigating Officer and Pound Official
  • Confirm that the Disposal Order will be available
  • MEET BOTH AT THE POUND
  • Identify your vehicle by its unique marks (read up on how microdots aid in the identification of your vehicle)
  • Produce documentation as per step 3
  • Receive Written Authorisation to remove vehicle

5. Police Clearance

Your vehicle must now go through the official Police Clearance procedure to remove all admin marks on the National Traffic Register. Please refer to our advice on How to Apply for a Police Clearance in South Africa.

Possible Pot Holes

You are unable to produce a valid registration document for the vehicle

Try to obtain the following:

  • A written purchase agreement from the lawful owner
  • A certified document from the bank that finances the vehicle
  • A letter from the proxy of the vehicle where it’s a company vehicle
  • Consult the Investigating officer

Your vehicle cannot be released due to outstanding investigation

Try the following:

  • Give your full cooperation
  • Negotiate a target date for the completion of the investigation
  • Establish the nature of outstanding investigation
  • Try to have your vehicle moved to under roof facilities to minimise devaluation

IMPORTANT

You may be able to arrange a slightly different pound procedure. The Investigating Officer at the station where the case was investigated may be prepared to hand you the Disposal Order. With this document in your possession, you may be allowed to visit the pound without the presence of the Investigating Officer and meet with the Pound Official only.

If you still need advice, you are welcome to contact the DataDot Head Office on 044 874 0836

Tags: Vehicles

Executive Committee

Craig Wahl

Craig Wahl

Craig is an admitted attorney with experience in Business and Labour Law. After being admitted he worked as a Legal Advisor for SEESA, a business consultancy in East London and George. He joined DataDot Technology SA in 2013 and currently is the CEO of the company.
Derek Menday

Derek Menday

Derek was General Manager of Sales at Cargo Benoni prior to joining AVIS as National Sales Director in 1989. He joined DataDot Technology SA in 2003 and is currently an Executive Director, Executive Committee Member and a Shareholder of the company.
Chad Thomson

Chad Thomson

Chad started his career within the Commercial Security Sector. A change into commerce in 2000 saw him as Managing Director to African Independent Insurance Brokers after which he joined DataDot and currently holds the position of Senior General Manager National Operations.
Chris Naude

Chris Naude

Chris is a Qualified Chartered Accountant. Prior to joining Datadot in 2016 he worked at Questus Chartered Accountants and Profert and Vrystaat Mielies in Potchefstroom. He currently holds the position of General Manager - Business Analysis and is the Company Secretary.